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Microsoft XSD

How to Implement AI In the Financial Service Industry

Microsoft AI integration to FSI

Overview​​

Microsoft FSI customers may not be aware of how to best leverage AI-powered tools provided by Microsoft.

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The goal is to explore how AI can be securely integrated for FSI customers, reducing potential risks and boosting their confidence in artificial intelligence use.

Role

​UX Researcher/Designer

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Qualitative and Quantitative Data, Visual design, Prototyping & Testing

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August 2024 - Ongoing

Tools

  • Figma 

  • Powerpoint 

  • Teams

  • Outlook

  • Google Doc

  • Google Sheet

Data tools

  • Figma â€‹â€‹

  • Google Sheet

Team

  • 9 UX Students 

  • 5 Upper Class 

  • 4 Lower Class

Timeline

  • Figma â€‹â€‹

  • Google Sheet

Background

Overview​​

​Microsoft, headquartered in Redmond, Washington, is known for products like Windows, Microsoft 365, Azure, and Xbox. 

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The Experience Strategy and Design (XSD) Studio: XSD Studio at Microsoft is a CX Research and design team who makes impactful experiences that empower customers, employees, and partners, driven by empathy and creativity.

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I am half the design team working with Microsoft XSD


I am a senior gaining hands-on experience as a UX researcher/designer with Microsoft XSD partnered with Purdue UX.  I support my team across every aspect of our project and am responsible for being a facilitator during sponsors’ meetings and class presentations.

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I've grown tremendously in this year, some key achievements of which I have listed below:

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